Privacy Policy

This page explains our privacy practices for website visitors, consultation requests, SMS communication, and business advisory services.

Overview

Lextova ("Lextova," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit a form, communicate with us, or use our business advisory and consulting services.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal and business information that you voluntarily provide to us, including when you:

• Submit a form on our website
• Request a consultation or business review
• Communicate by phone, email, SMS, or other methods
• Provide documents or business information for review

The information we may collect includes:

• Your name
• Business name
• Phone number
• Email address
• Business address or location
• Industry
• Time in business
• Business goals
• Other business information you choose to share
• Documents you choose to submit

When you submit a form, we also automatically record your IP address, browser type, the page you submitted from, and the date and time of the submission. We use this to keep an accurate record of your request and any consent you give, and to protect our website against misuse.

How We Use Information

We may use your information to:

• Respond to your inquiry
• Provide business advisory support
• Review your business profile and goals
• Organize documentation
• Communicate by phone, email, or SMS
• Provide service-related updates
• Improve our website, services, and customer experience
• Maintain internal records
• Comply with legal and compliance obligations

SMS/Text Messaging Privacy

If you provide your mobile phone number and separately opt in to receive text messages from Lextova, we may send recurring text messages about our business advisory and consulting services, including follow-ups on your inquiry. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time.

SMS consent is optional and is not a condition of purchase. Lextova only sends SMS messages to individuals who affirmatively opt in through our website form or another approved consent method.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. The only exception is the service providers that deliver our text messages, which process this information solely to provide that service on our behalf.

Sharing Information

Lextova does not sell, rent, or trade your personal information. We may share information only in the following limited situations:

• With service providers who help us operate our website and deliver our communications, under obligations to keep it confidential and use it only for that purpose
• When required to comply with legal obligations
• To protect our rights, safety, and business operations
• In connection with a merger, transfer, or restructuring of our business

All of the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties or affiliates. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Data Retention

We retain information only for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect information from unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security of your information.

Your Rights

You may request to:

• Access personal information we may have about you
• Correct or update your information
• Request deletion of your information
• Opt out of SMS communications
• Ask questions about how your information is used

To make a request, please contact us using the contact information below.

Email and SMS Opt-Out

You may opt out of SMS messages at any time by replying STOP.

You may also contact us directly to request removal from future communications, or use our email preferences page.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

Children's Privacy

Our services are intended for business owners and adults. We do not knowingly collect personal information from children under the age of 13.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us using the information below.